P.A.T.S.E. Bus  (Palos Area Transportation for the Elderly & Disabled)
                                  
                                  (708) 430 - 3822 



2 Wheel Chair Equipped busses serving those 60+ years of age or disabled residing in Palos Township
Monday - Friday between the hours of 8:30 am - 2:00 pm /  Closed Weekends and Holidays



Reservations 
can only be made by calling 
(708) 430-3822 by Noon 
the day before the ride is needed.

The phone line 
is open from 8:00 am - 12:00 pm (Noon) 
Rides are scheduled on a first call basis, with medical appointments a priority. 
The phone is equipped with voice mail for after hour messages.
 
Pick up time call backs 
will be made the day before the ride is 
needed after 1:00 pm 
or once the schedule has been prepared.

Cancellations
You must call the Dispatcher if you need to cancel your ride as soon as possible.
Leave a message if after hours.


Fares
Within Palos Township 
$2.00 One Way / $4.00 Round Trip
Outside Palos Township
to destinations scheduled by the bus
$2.50 One Way / $5.00 Round Trip

Boundaries 
The Patse Bus will remain in Palos Township except for destinations scheduled by the service. All medical appointments, banks, beauty shops, grocers, etc. must be within Palos Township Boundaries
"In General"
North 87th Street
South 135th Street
East Harlem Ave
West Will Cook Road
We service Palos Hospital 5 days a week. 
We do not go to Little Company of Mary Hospital, Christ Hospital, Crestwood Dialysis Center, Medical Centers in the Orland area. 
Please call for details.
For those living in Nursing Homes, Assisted Living or Retirement Centers, the PATSE Bus can only provide assistance with group outings scheduled with the site Director. Centers are allowed up to 2 scheduled outings per month (PATSE Bus schedule permitting).
Aides from the facility must accompany the group and assist with boarding etc. 
The Bus can't provide individual rides to residents of these facilities.  
In An Emergency 
The bus is not equipped for medical emergencies. If you feel the need to go to the hospital for other than routine treatment please call 911
Things you should know.
   * Drivers may not leave the bus 
    unattended to assist you in/out of 
    your home or in/out of your  
    destination
   * Consider PATSE a curb to curb   
     service
   * Drivers may never enter your home
   * If you are in a wheelchair or need 
    assistance walking, etc you must be 
    accompanied by an aide.
   * Riders should allow for a 15 minute  
     window for pick up. Please be 
     ready 15 minutes before your pick 
     up time in case the driver arrives     
     early. 
  * Drivers can wait no longer than 5  
    (five)minutes past the scheduled 
    pick up time for those not ready 
    when the bus arrives
  * Mall Trips- the driver will wait no 
    longer than 15 minutes for 
    anyone who continues to shop.                  Riders more than 15 minutes late to 
    the bus will have to find another    
    source home.  
    *Parcels, including groceries. Please  
     bring on the bus only the amount of
     items you can handle. Drivers may not 
     carry in your items.  

Non-Discrimination Publication Statement
P.A.T.S.E. does not discriminate in admission to programs or activities in compliance with the Illinois Human Rights Act; section 504 of the RehabilitationAct; The Age Discrimination in Employment Act; and the U.S. & Illinois Constitutions. If you feel you have been discriminated against, you have the right to file a complaint with the Dept. on Aging. Call 
1-800-252-8966 (voice & TDD) or 708 430-3822
Sponsors
      City of Palos Hills, Pace Paratransit, Age Options, City of Hickory Hills, Village of Bridgeview, Village of Palos Park, Village of Palos Heights, Palos Township 
For questions and concerns please call: 
708-430-3822 
or email: mjvincent@paloshillsweb.org.