PATSE-Bus

P.A.T.S.E. Bus (Palos Area Transportation for the Elderly & Disabled)

(708) 430 - 3822

2 Wheel Chair Equipped busses serving those 60+ years of age or disabled residing in Palos Township

Monday - Friday between the hours of 8:30 am - 2:00 pm / Closed Weekends and Holidays

Reservations

can only be made by calling

(708) 430-3822 by Noon

the day before the ride is needed.

The phone line

is open from 8:00 am - 12:00 pm (Noon)

Rides are scheduled on a first call basis, with medical appointments a priority.

The phone is equipped with voice mail for after hour messages.

Pick up time call backs

will be made the day before the ride is

needed after 1:00 pm

or once the schedule has been prepared.

Cancellations

You must call the Dispatcher if you need to cancel your ride as soon as possible.

Leave a message if after hours.

Fares

Within Palos Township

$2.00 One Way / $4.00 Round Trip

Outside Palos Township

to destinations scheduled by the bus

$2.50 One Way / $5.00 Round Trip

Boundaries

The Patse Bus will remain in Palos Township except for destinations scheduled by the service. All banks, beauty shops, grocers, etc. must be within Palos Township Boundaries

"In General"

North 87th Street

South 135th Street

East Harlem Ave

West Will Cook Road

We service Palos Hospital 5 days a week.

We do not go to Little Company of Mary Hospital, Christ Hospital, Crestwood Dialysis Center, Medical Centers in the Orland area.

Please call for details.

For those living in Nursing Homes, Assisted Living or Retirement Centers, the PATSE Bus can only provide assistance with group outings scheduled with the site Director. Centers are allowed up to 2 scheduled outings per month (PATSE Bus schedule permitting).

Aides from the facility must accompany the group and assist with boarding etc.

The Bus can't provide individual rides to residents of these facilities. .

In An Emergency

The bus is not equipped for medical emergencies. If you feel the need to go to the hospital for other than routine treatment please call 911

Things you should know.

* Drivers may not leave the bus

unattended to assist you in/out of

your home or in/out of your

destination

* Consider PATSE a curb to curb

service

* Drivers may never enter your home

* If you are in a wheelchair or need

assistance walking, etc you must be

accompanied by an aide.

* Riders should allow for a 15 minute

window for pick up. Please be

ready 15 minutes before your pick

up time in case the driver arrives

early.

* Drivers can wait no longer than 5

(five)minutes past the scheduled

pick up time for those not ready

when the bus arrives

* Mall Trips- the driver will wait no

longer than 15 minutes for

anyone who continues to shop. Riders more than 15 minutes late to

the bus will have to find another

source home.

*Parcels, including groceries. Please

bring on the bus only the amount of

items you can handle. Drivers may not

carry in your items.

Non-Discrimination Publication Statement

P.A.T.S.E. does not discriminate in admission to programs or activities in compliance with the Illinois Human Rights Act; section 504 of the RehabilitationAct; The Age Discrimination in Employment Act; and the U.S. & Illinois Constitutions. If you feel you have been discriminated against, you have the right to file a complaint with the Dept. on Aging. Call

1-800-252-8966 (voice & TDD) or 708 430-3822